How To Cancel An Order
To cancel an order, please contact us as soon as possible at [email protected]. If the order has not yet been shipped, we will cancel the order and issue a full refund. However, if the order has already been shipped, you will need to return the item in accordance with our return and refund policy.
Order Canceling Time
Orders are typically processed within 1-3 business days from the time of purchase. If you need to cancel an order, it is important to notify us promptly so that we can cancel the order before it is processed and shipped.
Once an order has been shipped, it usually takes approximately 5-8 business days for delivery. If you need to cancel an order after it has been shipped, you will need to return the item following our return and refund policy.
Return Shipping Costs
Unless the item received is defective or incorrect, the cost of return shipping is the responsibility of the customer. However, if you receive a defective or incorrect item, we will cover the cost of return shipping.
Order Modifications
If you need to modify an order, please contact us as soon as possible at [email protected]. If the order has not yet been shipped, we will make our best effort to accommodate your requested modifications. However, please note that we cannot guarantee that all modifications can be made.
If you have any questions or concerns regarding our cancellation policy, please feel free to reach out to us at [email protected]. Our team is always available to assist you.